Delivery and VAT

UNITED KINGDOM

All prices are inclusive of 20% VAT.

Delivery on all items is free to UK. (Roller shutters – free EU delivery. Please, contact us to confirm.)

Goods can be delivered either to your home address, to an alternative address or to your work. Your order will be delivered by TNT and a signature is required for all deliveries.

The estimated lead time is 5-7 working days (exclusive of weekends and bank holidays)

Lead times are an estimate only and cannot be guaranteed.


We can deliver to any country

Shipping charges are an additional cost and are calculated by weight and volume.

If our shopping cart is NOT providing you with a shipping price please contact us for a delivery quote. (Delivery on roller shutters is free to EU. Please, contact us to confirm.)


Customs Duties

VAT is not charged on sales to customers outside the EU and VAT-registered EU customers. However, you may be charged custom duties in your own country. If delivery is outside the European Union, we supply customs forms and the receiver of the goods is liable for import duties, if any; not all countries will charge this. It is payable to the courier company or customs office in the receiver’s country. We have no way of knowing what the duty amount will be. You need to check with our country’s customs authority. You need to pay the customs duties, if any, before you can receive your package. If you DO NOT pay the duties, the package may be returned to us and you are NOT entitled to a refund.


Payments

You can pay with any major payment or credit card using our payment gateway provider PayPal, whether you have an account with them or not.

OR you can pay by bank transfer or Revolut.  Please choose the option 'Offline payment’

If outside the UK – PayPal, or your bank will convert the GBP£ price to your local currency at their exchange rate, we have no control over this.


Payment Security

We take security very seriously, which is why we have chosen to use online credit and debit card processing facilities provided by secure payment service providers. It is now known that Internet transactions through systems such as PayPal are inherently more secure than other methods of making purchases in “card holder not present” situations such as telesales, or when giving a card to a waiter in a restaurant. Your online purchase from us will take place in real time, and we will never see your credit card details, and are not saved on our website, ecommerce system or anything else. You can have confidence that our online purchasing facilities are secure and safe to use.